🔒 Data Privacy & Security

999k Privacy Policy

Your privacy is not an afterthought at 999k — it is built into how we operate. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a 999k player in Bangladesh. We keep it plain and honest.

Last Updated: January 2025
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Your Data, Your Rights

999k never sells your personal information. Your data is used only to run your account and improve your experience.

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Player Data Rights

Privacy Commitments at 999k

Six things 999k does every day to keep your personal data safe and your privacy intact.

End-to-End Encryption

Every piece of data you send to 999k — from your registration details to your payment information — is protected by 256-bit SSL encryption. Your data travels securely and cannot be intercepted in transit. This is the same standard used by major banks worldwide.

We Never Sell Your Data

999k does not sell, rent, or trade your personal information to any third party for marketing purposes. Full stop. Your data is used only to operate your account, process transactions, and improve the 999k platform experience for Bangladesh players.

Minimal Data Collection

999k only collects the data we actually need. We do not ask for information that is not relevant to running your account or complying with legal requirements. If we do not need it, we do not collect it — it is that simple.

Controlled Internal Access

Inside 999k, access to your personal data is strictly limited. Only team members who genuinely need your information to do their job — such as support staff handling your query or compliance officers verifying your identity — can access it. Everyone else is locked out.

Your Right to Update & Delete

You can request a copy of your 999k data, ask us to correct inaccurate information, or request deletion of your account and associated data at any time. We process all data requests within 30 days. Contact [email protected] to make a request.

Marketing Opt-Out Anytime

If you have opted in to receive promotional messages from 999k, you can opt out at any time — no questions asked. Every marketing message we send includes a clear unsubscribe option. Opting out of marketing does not affect your ability to use your 999k account.


01 Overview

This Privacy Policy explains how 999k collects, uses, stores, and protects the personal information of players who register and use the 999k platform. It applies to all services available on 999k, including sports betting, casino games, live dealer tables, bonuses, and customer support interactions.

By registering on 999k, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not register or use the 999k platform.

We review and update this policy periodically. The most current version is always available on this page, with the "Last Updated" date shown at the top. For any questions about how 999k handles your privacy, contact us at [email protected].

ℹ️ Plain Language Promise

We have written this Privacy Policy in plain English so that every 999k player in Bangladesh can understand exactly what happens with their data — no legal jargon, no confusing small print.

02 Data We Collect

999k collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party services where applicable.

Information you provide directly:

  • Full name and date of birth
  • Mobile phone number (used for account login and payment verification)
  • Email address (if provided during registration)
  • Identity verification documents (national ID, passport) when KYC is required
  • Payment wallet details (bKash, Nagad, or Rocket number)
  • Any information you share when contacting 999k support

Information generated automatically:

  • Device type, operating system, and browser information
  • IP address and approximate geographic location
  • Login timestamps and session duration
  • Betting and gaming activity, including wagers placed, games played, and transaction history
  • Bonus usage and promotional interaction data
📋 Data Collection Summary
Data Type Purpose Required?
Name & Date of Birth Account creation & age verification Yes
Phone Number Login, payments, support Yes
Identity Documents KYC verification before withdrawals When requested
Device & IP Data Security, fraud prevention Automatic
Gaming Activity Account management, responsible gaming Automatic
Email Address Account communications, promotions Optional

03 How We Use Your Data

999k uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes you would not reasonably expect.

  • Account Management: To create, maintain, and secure your 999k account.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
  • Identity Verification: To verify your age and identity as required by our platform rules and to prevent fraud.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the 999k support team.
  • Responsible Gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, so we can offer appropriate support tools.
  • Security & Fraud Prevention: To detect and prevent unauthorised access, cheating, money laundering, and other prohibited activities on 999k.
  • Platform Improvement: To analyse how players use 999k and improve the platform's features, performance, and user experience.
  • Marketing Communications: To send you promotional offers and updates about 999k — only if you have opted in to receive them.
  • Legal Compliance: To meet our obligations under applicable laws and regulations.
✅ We Only Use What We Need

Every use of your data at 999k has a clear, specific purpose. We do not process your data in ways that go beyond what is described in this policy without first obtaining your consent.

05 Data Sharing & Third Parties

999k does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are limited circumstances where we share data with trusted partners to operate the platform:

  • Payment Processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies and security standards.
  • Game Providers: PG Soft and other game providers may receive anonymised session data to support game functionality. They do not receive your personal identity information.
  • Identity Verification Services: When KYC is required, we may use a third-party verification service to confirm your identity documents. This is done securely and the provider is bound by strict confidentiality obligations.
  • Legal Authorities: We may disclose your data to law enforcement or regulatory authorities if required by law or in response to a valid legal request.

All third parties who receive data from 999k are contractually required to handle it securely and use it only for the specific purpose for which it was shared.

🚫 What We Never Do

999k never sells, rents, or trades your personal data to advertisers, data brokers, or any other commercial third party. Your information is not a product at 999k.

06 Cookies & Tracking Technologies

999k uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit 999k.

Types of cookies used on 999k:

  • Essential Cookies: Required for the platform to function. These handle your login session, keep you logged in between pages, and ensure transactions are processed correctly. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics Cookies: Help us understand how players navigate 999k — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Preference Cookies: Remember your settings and preferences, such as language or display options, so you do not have to reset them every visit.
  • Security Cookies: Used to detect and prevent fraudulent activity, including bot access and account takeover attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 999k, but some features may work less smoothly.

07 Data Retention

999k retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by our legal and compliance obligations.

  • Active Accounts: Data is retained for the full duration of your account's activity on 999k.
  • Closed Accounts: After account closure, we retain transaction records and identity verification data for a minimum of five years to comply with anti-money laundering regulations.
  • Support Records: Customer support conversations are retained for up to two years after the last interaction.
  • Marketing Data: If you opt out of marketing, your contact details are removed from our marketing lists within 30 days.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you personally.

08 Data Security

Protecting your personal data is a core responsibility at 999k. We implement a range of technical and organisational security measures to keep your information safe:

  • 256-bit SSL encryption on all data transmitted between your device and 999k servers.
  • Encrypted storage of sensitive data, including identity documents and payment details.
  • Strict access controls — only authorised 999k personnel can access personal data, and only when necessary.
  • Regular security audits and vulnerability assessments of the 999k platform.
  • 24/7 automated monitoring for suspicious activity, including unusual login patterns and potential account takeover attempts.
  • Secure data centres with physical access controls and redundant backup systems.

While 999k takes every reasonable precaution to protect your data, no system is completely immune to risk. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and address the issue.

🔐 Your Role in Security

Keep your 999k password strong and unique. Never share your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately — we respond around the clock.

09 Your Data Rights

As a 999k player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

1
Right of Access
Request a copy of all personal data 999k holds about you.
2
Right to Rectification
Ask us to correct any inaccurate or incomplete data we hold about you.
3
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
4
Right to Restrict Processing
Ask us to limit how we use your data in certain circumstances.
5
Right to Data Portability
Receive your data in a structured, machine-readable format.
6
Right to Object
Object to processing based on legitimate interests, including direct marketing.
7
Right to Withdraw Consent
Where processing is based on your consent (e.g. marketing), you can withdraw that consent at any time without affecting your account.

10 Minors & Under-18s

999k is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use 999k under any circumstances.

If 999k discovers that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposits made, minus amounts already wagered. If you believe a minor has registered on 999k, please contact us at [email protected] immediately.

🚫 18+ Only

999k is for adults only. Age verification is part of our KYC process and we take it seriously. Underage gambling is harmful and we work actively to prevent it.

11 Third-Party Services & Links

The 999k platform integrates with third-party services to deliver certain features — including game content from PG Soft and payment processing via bKash, Nagad, and Rocket. These third parties operate under their own privacy policies, which we encourage you to review.

999k is not responsible for the privacy practices of third-party services. However, we only work with partners who meet our security and data protection standards, and all data-sharing arrangements are governed by formal agreements that restrict how your data can be used.

The 999k platform does not contain links to external websites. All navigation on 999k stays within the platform. If you ever see a link on 999k pointing to an external site, please report it to [email protected] as it may indicate a security issue.

12 Changes to This Policy

999k may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via their registered phone number or email address, and the updated policy will be published on this page with a new "Last Updated" date.

Your continued use of 999k after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you may close your account by contacting [email protected].

📌 Stay Up to Date

Bookmark this page and check it periodically. We will always notify you of major changes, but reviewing the policy yourself ensures you are always fully informed about how 999k handles your data.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 999k handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Live Chat: Available 24/7 directly on the 999k platform
  • Response Time: Data requests are handled within 30 days; general queries within 5 minutes via live chat

For questions about responsible gaming, visit our Responsible Gaming page. For general platform rules, see our Terms and Conditions.


🔒 Safe, Secure & Transparent

Your Privacy is Protected at 999k

Now that you know how 999k protects your data, join thousands of Bangladesh players who trust 999k for sports betting and casino games. Register in under two minutes — your information is safe with us.

⚠️ 18+ only. Gambling involves financial risk. Please play responsibly. Responsible Gaming